Iseo Mattress - Medium-Soft

Material: Knitted Fabric, Foam, Eco-Friendly Cotton Layers & Pocket Coil Springs

Product Dimensions

Queen - W: 153cm L: 203cm H: 23cm

Package Dimensions

Queen - Box 1: L: 166cm W: 28cm H: 28cm W: 32kg

Assembly Required: No

Mattress comes vacuum sealed. We suggest giving your new mattress at least a week to adjust to your body. Similar to breaking in a new car, it can take a few nights before it feels perfectly comfortable.

Order Processing

In-stock items are dispatched within 48 hours of ordering. You’ll receive email updates upon dispatch or if any delays occur. Your tracking link will activate upon the courier’s first scan, typically within 12 hours of warehouse collection.

Pre-Orders & Mixed Orders

By default, orders are held until all items are in stock before dispatching. If you’d like available items sent sooner, we can arrange a partial delivery — just contact us. Note that split deliveries are booked separately with individual tracking, and a fee may apply.

Delivery Estimates (After Dispatch)

• QLD Metro: Same day – 1 business day
• QLD Regional: 1–3 business days
• NSW: 1–4 business days
• VIC / ACT: 2–5 business days
• WA / SA / NT: 4–6 business days

Estimates are provided by the courier and may vary.

Wholesale & Commercial Orders

Custom shipping arrangements are available for wholesale and commercial orders. Contact Us for a tailored quote.

Click & Collect

Available from our Brisbane warehouse in Acacia Ridge, QLD 4110. Select this option at checkout.

Collection hours: Mon–Fri, 10:00 AM – 4:00 PM (excluding weekends and public holidays).

Advance notice required — please notify us with your intended collection date and time to ensure adequate staff are available on-site to assist.

Returns

We offer a 14-day change of mind return period from the date of delivery. Items must be returned in original packaging and original condition. A return shipping fee applies, and the initial delivery cost will also be deducted from your refund — including on free shipping orders. Clearance items, ex-display pieces, and made-to-order products are not eligible for change of mind returns.

Warranty

All Proferlo products come with a minimum 12-month manufacturer’s warranty covering defects in materials and workmanship. Most products carry additional warranty cover — where applicable, this will be listed on the product page. Your rights under this warranty are in addition to your rights under the Australian Consumer Law.

View full returns & warranty policy →